This is the message (verbatim) I received from Verizon, upon attempting to call for repairs:
"Thank you for calling Verizon. Due to excessive volume, your call cannot be answered at this time. Our repair line can be called 24 hours a day, seven days a week."
This was immediately followed by a busy signal as the Verizon voicemail system hung up on me. Does anyone believe that the local phone companies would behave this way if they didn't have a government sponsored monopoly? Even Microsoft treats their customers better.
Posted by Jane Galt at January 6, 2002 01:38 PM | TrackBack | Technorati inbound links